MMI believes customer service to be a key element to our value proposition. MMI’s investors, Leadership Team and all team members are dedicated to fully understanding our customers’ needs and exceeding their expectations of quality, delivery and customer service. To better support the needs of our customers, we have established a knowledgeable customer service staff based at our headquarters in Monett, MO and located regionally across the United States. This group provides full-time support regarding all aspects of our business. Please contact our customer service representatives regarding delivery status, product lead times, MMI capabilities or any other item. MMI’s team makes every effort to understand the request and provide an immediate response or will work quickly to get an accurate response for our valued customers.

“Of the nine (9) domestic casting foundries with whom I work, Monett Metals Inc. has the best delivery and quality and they are also the most responsive to purchase order acknowledgements and miscellaneous requests.”

R. Terry Meredith, Senior Buyer
Domestic Castings
Richards Industries

"Monett Metals Inc. not only supplies superior quality castings, but by far surpasses their competitors with their excellent customer service. This coupled with their timely deliveries makes them our foundry of choice for all of our projects!"

Robin Pfeiffer
General Manager
Cline Machine